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CREDO Transparency - Past Reports
CREDO TRANSPARENCY REPORT – Q4 2018
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of October, November, and December 2018 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information2 and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 1
Number of emergency governmental requests for customer information:2: 3
Number of governmental requests for which some or all information requested was produced: 4 (100%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 4
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Emergency Request |
City Police Department |
Yes |
NC |
Subpoena Duces Tecum |
City Police Department |
Yes |
NY |
Emergency Request |
County Sheriff's Department |
Yes |
TX |
Emergency Request |
City Police Department |
Yes |
UT |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between July 1, 2018 and December 31, 2018: 0-9993
Number of customer selectors targeted by National Security Letters received between July 1, 2018 and December 31, 2018: 0-9993
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.6 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: January 22, 2019
1 Customer information refers to non-content information such a customer's name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes. This report includes only CREDO's requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 CREDO publishes this information for its previous Transparency Report pursuant to Section 603 of the USA FREEDOM Act. This information will be updated on CREDO's July and January Transparency Reports, for the preceding six month period. CREDO believes that the gag on companies regarding National Security Letters is unconstitutional. What companies are allowed by current law to disclose in this report—NSLs received over a 6 month period in a range of 0-499 or 0-999—is not meaningful disclosure; it's a joke. CREDO has challenged the constitutionality of NSL gags in court and will continue to fight on this issue at every opportunity.
CREDO TRANSPARENCY REPORT – Q3 2018
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of July, August, and September 2018 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information2 and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 1
Number of emergency governmental requests for customer information:2: 0
Number of governmental requests for which some or all information requested was produced: 1 (100%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 1
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Administrative Subpoena |
State Police Department |
Yes |
MA |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between between January 1, 2018 and June 30, 2018: 0-9993
Number of customer selectors targeted by National Security Letters received between between January 1, 2018 and June 30, 2018: 0-9993
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.6 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: October 17, 2018
1 Customer information refers to non-content information such a customer's name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes. This report includes only CREDO's requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 CREDO publishes this information for its previous Transparency Report pursuant to Section 603 of the USA FREEDOM Act. This information will be updated on CREDO's July and January Transparency Reports, for the preceding six month period. CREDO believes that the gag on companies regarding National Security Letters is unconstitutional. What companies are allowed by current law to disclose in this report—NSLs received over a 6 month period in a range of 0-499 or 0-999—is not meaningful disclosure; it's a joke. CREDO has challenged the constitutionality of NSL gags in court and will continue to fight on this issue at every opportunity.
CREDO TRANSPARENCY REPORT – Q2 2018
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of April, May, and June 2018 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information2 and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 1
Number of emergency governmental requests for customer information:2: 2
Number of governmental requests for which some or all information requested was produced: 3 (100%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 3
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Grand Jury Subpoena |
County District Attorney's Office |
Yes |
NY |
Emergency Request |
County 911 Dispatch |
Yes |
WA |
Emergency Request |
City Police Department |
Yes |
WI |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between between January 1, 2018 and June 30, 2018: 0-9993
Number of customer selectors targeted by National Security Letters received between between January 1, 2018 and June 30, 2018: 0-9993
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.5 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: July 25, 2018
1 Customer information refers to non-content information such a customer's name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes. This report includes only CREDO's requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 CREDO publishes this information for its previous Transparency Report pursuant to Section 603 of the USA FREEDOM Act. This information will be updated on CREDO's July and January Transparency Reports, for the preceding six month period. CREDO believes that the gag on companies regarding National Security Letters is unconstitutional. What companies are allowed by current law to disclose in this report—NSLs received over a 6 month period in a range of 0-499 or 0-999—is not meaningful disclosure; it's a joke. CREDO has challenged the constitutionality of NSL gags in court and will continue to fight on this issue at every opportunity.
CREDO TRANSPARENCY REPORT – Q1 2018
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2018 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information2 and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 1
Number of emergency governmental requests for customer information:2: 0
Number of governmental requests for which some or all information requested was produced: 1 (100%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 1
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Search Warrant |
City Police Department |
Yes |
HI |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between July 1, 2017 and December 31, 2017: 0-9993
Number of customer selectors targeted by National Security Letters received between July 1, 2017 and December 31, 2017: 0-9993
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.5 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: April 17, 2018
1 Customer information refers to non-content information such a customer's name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes. This report includes only CREDO's requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 CREDO publishes this information for its previous Transparency Report pursuant to Section 603 of the USA FREEDOM Act. This information will be updated on CREDO's July and January Transparency Reports, for the preceding six month period. CREDO believes that the gag on companies regarding National Security Letters is unconstitutional. What companies are allowed by current law to disclose in this report—NSLs received over a 6 month period in a range of 0-499 or 0-999—is not meaningful disclosure; it's a joke. CREDO has challenged the constitutionality of NSL gags in court and will continue to fight on this issue at every opportunity.
CREDO TRANSPARENCY REPORT – Q4 2017
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of October, November, and December 2017 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information2 and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 0
Number of emergency governmental requests for customer information:2: 0
Number of governmental requests for which some or all information requested was produced: 0
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 0
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
N/A |
N/A |
N/A |
N/A |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between July 1, 2017 and December 31, 2017: 0-9993
Number of customer selectors targeted by National Security Letters received between July 1, 2017 and December 31, 2017: 0-9993
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.5 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: January 23, 2018
1 Customer information refers to non-content information such a customer's name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes. This report includes only CREDO's requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 CREDO publishes this information for its previous Transparency Report pursuant to Section 603 of the USA FREEDOM Act. This information will be updated on CREDO's July and January Transparency Reports, for the preceding six month period. CREDO believes that the gag on companies regarding National Security Letters is unconstitutional. What companies are allowed by current law to disclose in this report—NSLs received over a 6 month period in a range of 0-499 or 0-999—is not meaningful disclosure; it's a joke. CREDO has challenged the constitutionality of NSL gags in court and will continue to fight on this issue at every opportunity.
CREDO TRANSPARENCY REPORT – Q3 2017
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of July, August, and September 2017 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information2 and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 1
Number of emergency governmental requests for customer information:2: 0
Number of governmental requests for which some or all information requested was produced: 0 (0%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 0
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Subpoena |
FBI |
No |
CA |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between January 1, 2017 and June 30, 2017: 0-9993
Number of customer selectors targeted by National Security Letters received between January 1, 2017 and June 30, 2017: 0-9993
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and opposes the reauthorization of FISA Section 702 as it is currently written. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.5 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: October 24, 2017
1 Customer information refers to non-content information such a customer's name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes. This report includes only CREDO's requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 CREDO publishes this information for its previous Transparency Report pursuant to Section 603 of the USA FREEDOM Act. This information will be updated on CREDO's July and January Transparency Reports, for the preceding six month period. CREDO believes that the gag on companies regarding National Security Letters is unconstitutional. What companies are allowed by current law to disclose in this report—NSLs received over a 6 month period in a range of 0-499 or 0-999—is not meaningful disclosure; it's a joke. CREDO has challenged the constitutionality of NSL gags in court and will continue to fight on this issue at every opportunity.
CREDO TRANSPARENCY REPORT – Q2 2017
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of April, May, and June 2017 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information2 and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 0
Number of emergency governmental requests for customer information:2: 3
Number of governmental requests for which some or all information requested was produced: 3 (100%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 3
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Emergency Request |
County Sheriff's Office |
Yes |
TX |
Emergency Request |
State Police |
Yes |
MA |
Emergency Request |
City 911 Dispatch |
Yes |
WA |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between January 1, 2017 and June 30, 2017: 0-9993
Number of customer selectors targeted by National Security Letters received between January 1, 2017 and June 30, 2017: 0-9993
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and opposes the reauthorization of FISA Section 702 as it is currently written. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.4 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: July 18, 2017
1 Customer information refers to non-content information such a customer's name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes. This report includes only CREDO's requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 CREDO publishes this information for its previous Transparency Report pursuant to Section 603 of the USA FREEDOM Act. This information will be updated on CREDO's July and January Transparency Reports, for the preceding six month period. CREDO believes that the gag on companies regarding National Security Letters is unconstitutional. What companies are allowed by current law to disclose in this report—NSLs received over a 6 month period in a range of 0-499 or 0-999—is not meaningful disclosure; it's a joke. CREDO has challenged the constitutionality of NSL gags in court and will continue to fight on this issue at every opportunity.
CREDO TRANSPARENCY REPORT – Q1 2017
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2017 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information2 and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 1
Number of emergency governmental requests for customer information:2: 1
Number of governmental requests for which some or all information requested was produced: 1 (50%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 1
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Emergency Request |
County 911 Dispatch |
Yes |
WA |
Subpoena Duces Tecum |
City Police Department |
No |
N/A |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between July 1, 2016 and December 31, 2016: 0-9993
Number of customer selectors targeted by National Security Letters received between July 1, 2016 and December 31, 2016: 0-9993
Request from April 2011 that was subject to a gag prohibiting disclosure of its existence (CREDO challenged this request and its gag in court and the gag has been partially lifted by the FBI):
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
National Security Letter |
DOJ/FBI |
NO |
(still under gag) |
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and opposes the reauthorization of FISA Section 702 as it is currently written. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In the waning days of the Obama administration CREDO mounted heavy pressure on Pres. Obama to mitigate some of the damage he has done to our civil liberties through a series of advocacy campaigns. In a campaign urging Pres. Obama to take steps to dismantle the surveillance state before leaving office, we called on him to publicly disclose all mass surveillance programs, delete the data stored on Americans, and demolish the physical infrastructure used to collect this data. We also partnered with the American Civil Liberties Union (ACLU) and Amnesty International to demand that Pres. Obama pardon Edward Snowden, the American whistleblower whose brave actions exposed the global mass-surveillance system and set in motion the most important debate about government surveillance and civil liberties in decades. CREDO's advocacy work to defend and protect Americans' civil liberties and privacy rights will continue under the Trump administration.
In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.4 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: April 5, 2017
CREDO TRANSPARENCY REPORT – Q4 2016
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of of October, November, and December 2016 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 2
Number of emergency governmental requests for customer information:2: 1
Number of governmental requests for which some or all information requested was produced: 1 (33%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 1
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Administrative Subpoena |
DOJ/DEA |
No |
MD |
Emergency Request |
County 911 Dispatch |
Yes |
PA |
Information Request |
City Police Department |
No |
CA |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between July 1, 2016 and December 31, 2016: 0-9993
Number of customer selectors targeted by National Security Letters received between July 1, 2016 and December 31, 2016: 0-9993
Requests from March 2013 that were subject to gags prohibiting disclosure of their existence (CREDO challenged these requests and their gags in court and won the right to disclose the existence of these requests):
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
National Security Letter |
DOJ/FBI |
Yes |
TX |
National Security Letter |
DOJ/FBI |
Yes |
TX |
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In the waning days of the Obama administration CREDO has mounted heavy pressure on Pres. Obama to mitigate some of the damage he has done to our civil liberties through a series of advocacy campaigns. In a campaign urging Pres. Obama to take steps to dismantle the surveillance state before leaving office, we called on him to publicly disclose all mass surveillance programs, delete the data stored on Americans, and demolish the physical infrastructure used to collect this data. We also partnered with the American Civil Liberties Union (ACLU) and Amnesty International to demand that Pres. Obama pardon Edward Snowden, the American whistleblower whose brave actions exposed the global mass-surveillance system and set in motion the most important debate about government surveillance and civil liberties in decades. To date Pres. Obama has not heeded our calls.
In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.2 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: January 17, 2017
CREDO TRANSPARENCY REPORT – Q3 2016
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of of July, August, and September 2016 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 4
Number of emergency governmental requests for customer information:2: 0
Number of governmental requests for which some or all information requested was produced: 2 (50%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 2
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Grand Jury Subpoena |
District Attorney's Office |
Yes |
MD |
Subpoena |
County Superior Court |
Yes |
CA |
Subpoena |
DOJ/DEA |
No |
NY |
Subpoena |
DOJ/DEA |
No |
N/A |
Number of National Security Letters received between January 1, 2016 and June 30, 2016: 0-9993
Number of customer selectors targeted by National Security Letters received between January 1, 2016 and June 30, 2016: 0-9993
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in June, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: October 11, 2016
CREDO TRANSPARENCY REPORT – Q2 2016
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of April, May, and June 2016 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 2
Number of emergency governmental requests for customer information:2: 3
Number of governmental requests for which some or all information requested was produced: 4 (80%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 4
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Grand Jury Subpoena |
District Attorney’s Office |
No |
NY |
Emergency Request |
County 911 Dispatch |
Yes |
WI |
Emergency Request |
City Police Department |
Yes |
CA |
Grand Jury Subpoena |
DOJ |
Yes |
DC |
Emergency Request |
City Police Department |
Yes |
IL |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between January 1, 2016 and June 30, 2016: 0-9993
Number of customer selectors targeted by National Security Letters received between January 1, 2016 and June 30, 2016: 0-9993
Requests from Q2 2015 that were subject to court orders prohibiting disclosure of their existence for one year:
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Grand Jury Subpoena |
DOJ/FBI |
Yes |
CA |
Grand Jury Subpoena |
DOJ/FBI |
Yes |
PA |
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in June, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: July 12, 2016
CREDO TRANSPARENCY REPORT – Q1 2016
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2016 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 1
Number of emergency governmental requests for customer information:2: 0
Number of governmental requests for which some or all information requested was produced: 1 (100%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 1
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Subpoena |
County District Attorney's Office |
Yes |
OR |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between July 1, 2015 and December 31, 2015: 0-9993
Number of customer selectors targeted by National Security Letters received between July 1, 2015 and December 31, 2015: 0-9993
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in June, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation—including $52,881 to Demand Progress during the period covered by this transparency report.
Transparency Report Release Date: April 14, 2016
CREDO TRANSPARENCY REPORT – Q4 2015
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of October, November, and December 2015 governmental requests to CREDO for customer information and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 1
Number of emergency governmental requests for customer information2: 1
Number of governmental requests for which some or all information requested was produced3: 1 (50%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 1
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Emergency Request |
City Police Department |
Yes |
DC |
Administrative Subpoena |
DOJ/DEA |
No |
NY |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between July 1, 2015 and December 31, 2015: 0-9994
Number of customer selectors targeted by National Security Letters received between July 1, 2015 and December 31, 2015: 0-9994
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in June, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation—including $69,137 to the Center for Constitutional Rights during the period covered by this transparency report.
Transparency Report Release Date: January 11, 2016
CREDO TRANSPARENCY REPORT – Q3 2015
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of July, August, and September 2015 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 1
Number of emergency governmental requests for customer information2: 4
Number of governmental requests for which some or all information requested was produced3: 4 (80%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 4
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Emergency Request |
City Police Department |
Yes |
GA |
Emergency Request |
County Emergency Dispatch |
Yes |
MA |
Emergency Request |
County Emergency Dispatch |
Yes |
ME |
Emergency Request |
City Police Department |
Yes |
HI |
Administrative Subpoena |
CDOJ/DEA |
No |
ME |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between January 1, 2015 and June 30, 2015: 0-9994
Number of customer selectors targeted by National Security Letters received between January 1, 2015 and June 30, 2015: 0-9994
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in June, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation—including $52,677 to EFF and $63,202 to the ACLU during the period covered by this transparency report.
Transparency Report Release Date: October 13, 2015
1 Customer information refers to non-content information such a customer's name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes. This report includes only CREDO's requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 Includes requests for which CREDO had no responsive information.
4 CREDO publishes this information for its previous Transparency Report pursuant to Section 603 of the USA FREEDOM Act. This information will be updated on CREDO's July and January Transparency Reports, for the preceding six month period. CREDO believes that the gag on companies regarding National Security Letters is unconstitutional. What companies are allowed by current law to disclose in this report—NSLs received over a 6 month period in a range of 0-499 or 0-999—is not meaningful disclosure; it's a joke. CREDO will continue to fight on this issue at every opportunity.
CREDO TRANSPARENCY REPORT – Q2 2015
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of April, May, and June 2015 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 4
Number of emergency governmental requests for customer information2: 5
Number of governmental requests for which some or all information requested was produced3: 6 (66%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 6
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Administrative Subpoena |
DOJ/DEA |
No |
WV |
Grand Jury Subpoena |
DOJ |
No |
CA |
Emergency Request |
City Police Department |
Yes |
CT |
Emergency Request |
City Emergency Services |
Yes |
NV |
Emergency Request |
County Emergency Dispatch |
Yes |
NY |
Grand Jury Subpoena |
County Circuit Court |
Yes |
AL |
Emergency Request |
City 911 Dispatch |
Yes |
CA |
Emergency Request |
City Police Department |
Yes |
UT |
Administrative Subpoena |
DOJ/DEA |
No |
ME |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between January 1, 2015 and June 30, 2015: 0-9994
Number of customer selectors targeted by National Security Letters received between January 1, 2015 and June 30, 2015: 0-9994
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie’s Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO also opposes reauthorization of the PATRIOT Act’s Section 215 provisions which are set to sunset in June of 2015. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which would effectively reauthorize the PATRIOT Act without fixing the worst constitutional abuses by the NSA. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: July 24, 2015
1 Customer information refers to non-content information such a customer’s name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes. This report includes only CREDO’s requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 Includes requests for which CREDO had no responsive information.
4 CREDO publishes this information for its previous Transparency Report pursuant to Section 603 of the USA FREEDOM Act. This information will be updated on CREDO’s July and January Transparency Reports, for the preceding six month period. CREDO believes that the gag on companies regarding National Security Letters is unconstitutional. What companies are allowed by current law to disclose in this report—NSLs received over a 6 month period in a range of 0-499 or 0-999—is not meaningful disclosure; it’s a joke. CREDO will continue to fight on this issue at every opportunity.
CREDO TRANSPARENCY REPORT – Q1 2015
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2015 governmental requests to CREDO for customer information and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process: 6
Number of emergency governmental requests for customer information2: 3
Number of governmental requests for which some or all information requested was produced3: 6 (66%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 6
Number of governmental requests to remove user content or accounts: 0
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Subpoena Duces Tecum |
County Circuit Court |
Yes |
D.C. |
Emergency Request |
City Police Department |
Yes |
CA |
Administrative Subpoena |
DOJ/DEA |
No |
CA |
Emergency Request |
City Police Department |
Yes |
CA |
Court Order |
County Superior Court |
Yes |
AZ |
Administrative Subpoena |
DOJ/DEA |
No |
MA |
Grand Jury Subpoena |
County Circuit Court |
Yes |
IL |
Administrative Subpoena |
DOJ/DEA |
No |
AL |
Emergency Request |
County Sheriff's Office |
Yes |
PA |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between July 1, 2014 and December 31, 2014: 0-9994
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie’s Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO also opposes reauthorization of the PATRIOT Act’s Section 215 provisions which are set to sunset in June of 2015. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which would effectively reauthorize the PATRIOT Act without fixing the worst constitutional abuses by the NSA. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.
Transparency Report Release Date: April 2, 2015
1 Customer information refers to non-content information such a customer’s name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications sent using our services except customer communications directed to us for customer service purposes. This report includes only CREDO’s requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 Includes requests for which CREDO had no responsive information.
4 CREDO publishes this information for its previous Transparency Report pursuant to Deputy Attorney General James M. Cole’s January 27, 2014 letter permitting companies to disclose in the aggregate certain government requests for customer information. This information will be updated on CREDO’s July and January Transparency Reports, for the preceding six month period. CREDO doesn’t believe that this is an adequate or effective way to disclose information about these types of requests. In 2015, CREDO joined an amicus brief in support of Twitter’s request to allow recipients to provide more information about the National Security Letters they may receive.
CREDO TRANSPARENCY REPORT – Q4 2014
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of October, November, and December 2014 governmental requests to CREDO for customer information and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process: 2
Number of emergency governmental requests for customer information2: 1
Number of governmental requests for which some or all information requested was produced3: 1 (33%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 1
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Subpoena Duces Tecum |
Prosecuting Attorney |
No |
WA |
Administrative Subpoena |
DOJ/DEA |
No |
WA |
Emergency Request |
County Sheriff’s Office |
Yes |
FL |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between July 1, 2014 and December 31, 2014: 0-9994
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, former Rep. Rush Holt's Surveillance State Repeal Act, and the Massie-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which would effectively reauthorize the PATRIOT Act without fixing the worst constitutional abuses by the NSA. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, and the Electronic Frontier Foundation.
Transparency Report Release Date: January 12, 2015
1 Customer information refers to non-content information such a customer’s name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications. This report includes only CREDO’s requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 Includes requests for which CREDO had no responsive information.
4 CREDO publishes this information for its previous Transparency Report pursuant to Deputy Attorney General James M. Cole’s January 27, 2014 letter permitting companies to disclose in the aggregate certain government requests for customer information. This information will be updated on CREDO’s July and January Transparency Reports, for the preceding six month period.
CREDO TRANSPARENCY REPORT – Q3 2014
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of July, August, and September 2014 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process: 2
Number of emergency governmental requests for customer information2: 4
Number of governmental requests for which some or all information requested was produced3: 5 (83%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 5
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Emergency Request |
City Police Department |
Yes |
CA |
Emergency Request |
Emergency Services Operator |
Yes |
MO |
Administrative Subpoena |
City Police Department |
Yes |
IA |
Administrative Subpoena |
DOJ/DEA |
No |
FL |
Emergency Request |
U.S. Coast Guard |
Yes |
CA |
Emergency Request |
City Police Department |
Yes |
CA |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between January 1, 2014 and June 30, 2014: 0-9994
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008, and the passage of Rep. Rush Holt’s Surveillance State Repeal Act. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and opposes the current Senate version of the USA Freedom Act which would effectively reauthorize the PATRIOT Act without fixing the worst constitutional abuses by the NSA. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, and the Electronic Frontier Foundation.
Transparency Report Release Date: October 7, 2014
1 Customer information refers to non-content information such a customer’s name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications. This report includes only CREDO’s requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 Includes requests for which CREDO had no responsive information.
4 CREDO publishes this information for its previous Transparency Report pursuant to Deputy Attorney General James M. Cole’s January 27, 2014 letter permitting companies to disclose in the aggregate certain government requests for customer information. This information will be updated on CREDO’s July and January Transparency Reports, for the preceding six month period.
CREDO TRANSPARENCY REPORT – Q2 2014
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of April, May, and June 2014 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
Number of Requests to CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process: 3
Number of emergency governmental requests for customer information2: 1
Number of governmental requests for which some or all information requested was produced3: 2 (50%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 3
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Subpoena Duces Tecum |
County District Attorney |
No |
NY |
Emergency Request |
City Emergency Services |
Yes |
UT |
Administrative Subpoena |
DOJ/DEA |
No |
CA |
Grand Jury Subpoena |
County Circuit Court |
Yes |
KY |
Newly Reportable Requests from Past Report Periods
Number of National Security Letters received between January 1, 2014 and June 30, 20144: 0-999
CREDO Advocacy and Funding
CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008, and the passage of Rep. Rush Holt’s Surveillance State Repeal Act. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO endorses the Senate version of the USA Freedom Act and the Amash Amendment, both aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans. CREDO also opposes the watered-down House version of the USA FREEDOM Act, and Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Electronic Frontier Foundation, and American Booksellers Foundation for Free Expression.
Transparency Report Release Date: July 24, 2014
1 Customer information refers to non-content information such a customer’s name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications. This report includes only CREDO’s requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 Includes requests for which CREDO had no responsive information.
4 CREDO publishes this information pursuant to Deputy Attorney General James M. Cole’s January 27, 2014 letter permitting companies to disclose in the aggregate certain government requests for customer information. This information will be provided on CREDO’s July and January Transparency Reports, for the preceding six month period.
CREDO TRANSPARENCY REPORT – Q1 2014
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2014 governmental requests to CREDO for customer information1 and the content of customer communications that are not subject to a legal order not to disclose.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.
NUMBER OF REQUESTS TO CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process: 5
Number of emergency governmental requests for customer information2: 2
Number of governmental requests for which some or all information requested was produced3: 6 (86%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 6
Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Emergency Request |
911 Dispatch |
Yes |
RI |
Administrative Subpoena |
DOJ/DEA |
Yes |
District of Columbia |
Subpoena Duces Tecum |
City Police Department |
Yes |
FL |
Administrative Subpoena |
County District Attorney |
Yes |
RI |
Administrative Subpoena |
DOJ/DEA |
No |
NY |
Subpoena Duces Tecum |
State Attorney |
Yes |
FL |
Emergency Request |
County Sheriff |
Yes |
CA |
NEWLY REPORTABLE REQUESTS FROM PAST REPORT PERIODS
Number of National Security Letters received between January 1, 2013 and December 31, 2013: 0-9994
CREDO ADVOCACY AND FUNDING
CREDO supports the repeal the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008, and the passage of Rep. Rush Holt’s Surveillance State Repeal Act. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO endorses the USA Freedom Act and the Amash Amendment, both aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Electronic Frontier Foundation, and American Booksellers Foundation for Free Expression.
Transparency Report Release Date: April 23, 2014
1 Customer information refers to non-content information such a customer’s name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications. This report includes only CREDO’s requests and does not include requests that may have been directed to another carrier. Requests received at the end of a quarter are counted in the quarter in which CREDO responds to those requests.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 Includes requests for which CREDO had no responsive information.
4 CREDO publishes this information for its previous Transparency Report pursuant to Deputy Attorney General James M. Cole’s January 27, 2014 letter permitting companies to disclose in the aggregate certain government requests for customer information. In the future, this information will be provided on CREDO’s July and January Transparency Reports, for the preceding six month period.
CREDO TRANSPARENCY REPORT – 2013
CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a transparency report detailing the number of governmental requests for customer information1 and the content of customer communications we received in 2013 that are not subject to a legal order not to disclose, and publish similar reports on a quarterly basis going forward.
It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO has and continues to publicly advocate for the repeal of laws such as these that infringe upon our customers’ constitutional right to due process.
NUMBER OF REQUESTS TO CREDO
Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process: 15
Number of emergency governmental requests for customer information2: 1
Number of governmental requests for which some or all information requested was produced3: 14 (88%)
Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0
Number of customer accounts for which customer information was produced: 15
Note: Our report does not include information requests consented to by the customer (e.g., to trace a lost or stolen phone) or civil requests.
ORIGIN, LOCATION, AND TYPE OF REQUEST
CREDO provides US-based telecom services.
| Type of Request | Requesting Agency | Was some or all of requested customer information provided? | Customer State |
|---|---|---|---|
Administrative Subpoena |
DOJ/DEA |
Yes |
IL |
Administrative Subpoena |
County District Attorney |
Yes |
MA |
Administrative Subpoena |
DOJ/DEA |
Yes |
CA |
Emergency Request |
City Police Department |
Yes |
NY |
Summons to Produce Records |
Homeland Security/Police Department |
Yes |
CA |
Subpoena Duces Tecum |
Construction Contractors Board |
Yes |
OR |
Prosecuting Attorney's Subpoena |
County Attorney/City Police Dept. |
Yes |
IA |
Grand Jury Subpoena |
DOJ |
Yes |
MA |
Administrative Subpoena |
Police Department |
Yes |
NV |
Summons to Produce Records |
State's Attorney |
No |
MD |
Subpoena |
County Circuit Court |
Yes |
AL |
Subpoena Duces Tecum |
County Sheriff's Office |
Yes |
FL |
Subpoena |
DOJ/DEA |
Yes |
FL |
Subpoena |
DOJ/FBI |
No |
CA |
Subpoena |
DOJ/FBI |
Yes |
CA |
Administrative Subpoena |
DOJ/DEA |
Yes |
NY |
CREDO ADVOCACY AND FUNDING
CREDO supports the repeal the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008, and the passage of Rep. Rush Holt’s Surveillance State Repeal Act. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO endorses the USA Freedom Act and the Amash Amendment, both aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.
In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Electronic Frontier Foundation, and American Booksellers Foundation for Free Expression.
Transparency Report Release Date: January 8, 2014
1 Customer information refers to non-content information such a customer’s name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications. This report includes only CREDO’s requests and does not include requests that may have been directed to another carrier.
2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).
3 Includes requests for which CREDO had no responsive information.