CREDO Transparency - Past Reports

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2019 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information² and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   0

Number of emergency governmental requests for customer information:²:   1

Number of governmental requests for which some or all information requested was produced:   1 (100%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   1

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between July 1, 2018 and December 31, 2018:   0-999³

Number of customer selectors targeted by National Security Letters received between July 1, 2018 and December 31, 2018:   0-999³

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA. While the NSA has reportedly stopped analyzing the logs of domestic phone calls and texts made by Americans, we won't rest until Section 215 of the USA PATRIOT Act has expired or is repealed. CREDO supports the Ending Mass Collection of Americans' Phone Records Act, which would put an end to the NSA's mass surveillance of Americans' phone and SMS records.

In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.6 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: April 16, 2019

PREVIOUS REPORTS:

CREDO Transparency - Past Reports

LAW ENFORCEMENT GUIDELINES:

Law Enforcement Guidelines

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of October, November, and December 2018 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information² and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   1

Number of emergency governmental requests for customer information:²:   3

Number of governmental requests for which some or all information requested was produced:   4 (100%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   4

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between July 1, 2018 and December 31, 2018:   0-999³

Number of customer selectors targeted by National Security Letters received between July 1, 2018 and December 31, 2018:   0-999³

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.6 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: January 22, 2019

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of July, August, and September 2018 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information² and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   1

Number of emergency governmental requests for customer information:²:   0

Number of governmental requests for which some or all information requested was produced:   1 (100%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   1

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between between January 1, 2018 and June 30, 2018:   0-999³

Number of customer selectors targeted by National Security Letters received between between January 1, 2018 and June 30, 2018:   0-999³

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.6 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: October 17, 2018

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of April, May, and June 2018 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information² and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   1

Number of emergency governmental requests for customer information:²:   2

Number of governmental requests for which some or all information requested was produced:   3 (100%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   3

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between between January 1, 2018 and June 30, 2018:   0-999³

Number of customer selectors targeted by National Security Letters received between between January 1, 2018 and June 30, 2018:   0-999³

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.5 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: July 25, 2018

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2018 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information² and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   1

Number of emergency governmental requests for customer information:²:   0

Number of governmental requests for which some or all information requested was produced:   1 (100%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   1

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between July 1, 2017 and December 31, 2017:   0-999³

Number of customer selectors targeted by National Security Letters received between July 1, 2017 and December 31, 2017:   0-999³

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.5 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: April 17, 2018

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of October, November, and December 2017 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information² and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   0

Number of emergency governmental requests for customer information:²:   0

Number of governmental requests for which some or all information requested was produced:  0

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   0

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between July 1, 2017 and December 31, 2017:   0-999³

Number of customer selectors targeted by National Security Letters received between July 1, 2017 and December 31, 2017:   0-999³

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and worked to reform or repeal FISA Section 702 in advance of its recent reauthorization. Until full repeal can be achieved, CREDO will continue working to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.5 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: January 23, 2018

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of July, August, and September 2017 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information² and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   1

Number of emergency governmental requests for customer information:²:   0

Number of governmental requests for which some or all information requested was produced:   0 (0%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   0

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between January 1, 2017 and June 30, 2017:   0-999³

Number of customer selectors targeted by National Security Letters received between January 1, 2017 and June 30, 2017:   0-999³

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and opposes the reauthorization of FISA Section 702 as it is currently written. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.5 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: October 24, 2017

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of April, May, and June 2017 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information² and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   0

Number of emergency governmental requests for customer information:²:   3

Number of governmental requests for which some or all information requested was produced:   3 (100%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   3

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between January 1, 2017 and June 30, 2017:   0-999³

Number of customer selectors targeted by National Security Letters received between January 1, 2017 and June 30, 2017:   0-999³

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and opposes the reauthorization of FISA Section 702 as it is currently written. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.4 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: July 18, 2017

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2017 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

CREDO requires law enforcement entities to obtain a U.S. subpoena, court order, or warrant in order to obtain CREDO customer information² and does not voluntarily provide third parties special access to user data for the purpose of surveillance. It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers. In the case of NSLs, CREDO is committed to using all available statutory procedures to ensure that each request to CREDO accompanied by an indefinite gag is reviewed by a judge. CREDO has fought for the right to disclose each NSL it has received in the past and will continue to do so.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   1

Number of emergency governmental requests for customer information:²:   1

Number of governmental requests for which some or all information requested was produced:   1 (50%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   1

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between July 1, 2016 and December 31, 2016:   0-999³

Number of customer selectors targeted by National Security Letters received between July 1, 2016 and December 31, 2016:   0-999³

Request from April 2011 that was subject to a gag prohibiting disclosure of its existence (CREDO challenged this request and its gag in court and the gag has been partially lifted by the FBI):

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed) and opposes the reauthorization of FISA Section 702 as it is currently written. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In the waning days of the Obama administration CREDO mounted heavy pressure on Pres. Obama to mitigate some of the damage he has done to our civil liberties through a series of advocacy campaigns. In a campaign urging Pres. Obama to take steps to dismantle the surveillance state before leaving office, we called on him to publicly disclose all mass surveillance programs, delete the data stored on Americans, and demolish the physical infrastructure used to collect this data. We also partnered with the American Civil Liberties Union (ACLU) and Amnesty International to demand that Pres. Obama pardon Edward Snowden, the American whistleblower whose brave actions exposed the global mass-surveillance system and set in motion the most important debate about government surveillance and civil liberties in decades. CREDO's advocacy work to defend and protect Americans' civil liberties and privacy rights will continue under the Trump administration.

In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.4 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: April 5, 2017

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of of October, November, and December 2016 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   2

Number of emergency governmental requests for customer information:²:   1

Number of governmental requests for which some or all information requested was produced:   1 (33%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   1

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between July 1, 2016 and December 31, 2016:   0-999³

Number of customer selectors targeted by National Security Letters received between July 1, 2016 and December 31, 2016:   0-999³

Requests from March 2013 that were subject to gags prohibiting disclosure of their existence (CREDO challenged these requests and their gags in court and won the right to disclose the existence of these requests):

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. In 2015, CREDO endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we actively called on members of Congress to co-sponsor this important legislation. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in 2015, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In the waning days of the Obama administration CREDO has mounted heavy pressure on Pres. Obama to mitigate some of the damage he has done to our civil liberties through a series of advocacy campaigns. In a campaign urging Pres. Obama to take steps to dismantle the surveillance state before leaving office, we called on him to publicly disclose all mass surveillance programs, delete the data stored on Americans, and demolish the physical infrastructure used to collect this data. We also partnered with the American Civil Liberties Union (ACLU) and Amnesty International to demand that Pres. Obama pardon Edward Snowden, the American whistleblower whose brave actions exposed the global mass-surveillance system and set in motion the most important debate about government surveillance and civil liberties in decades. To date Pres. Obama has not heeded our calls.

In addition to our civil liberties activism, we also are a committed funder of civil liberties groups, with more than $2.2 million in donations to American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: January 17, 2017

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of of July, August, and September 2016 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   4

Number of emergency governmental requests for customer information:²:   0

Number of governmental requests for which some or all information requested was produced:   2 (50%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   2

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Number of National Security Letters received between January 1, 2016 and June 30, 2016:   0-999³

Number of customer selectors targeted by National Security Letters received between January 1, 2016 and June 30, 2016:   0-999³

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in June, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: October 11, 2016

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of April, May, and June 2016 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   2

Number of emergency governmental requests for customer information:²:   3

Number of governmental requests for which some or all information requested was produced:   4 (80%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   4

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between January 1, 2016 and June 30, 2016:   0-999³

Number of customer selectors targeted by National Security Letters received between January 1, 2016 and June 30, 2016:   0-999³

Requests from Q2 2015 that were subject to court orders prohibiting disclosure of their existence for one year:

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in June, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: July 12, 2016

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2016 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   1

Number of emergency governmental requests for customer information:²:   0

Number of governmental requests for which some or all information requested was produced:   1 (100%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   1

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between July 1, 2015 and December 31, 2015:   0-999³

Number of customer selectors targeted by National Security Letters received between July 1, 2015 and December 31, 2015:   0-999³

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in June, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation—including $52,881 to Demand Progress during the period covered by this transparency report.

Transparency Report Release Date: April 14, 2016

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of October, November, and December 2015 governmental requests to CREDO for customer information and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   1

Number of emergency governmental requests for customer information²:   1

Number of governmental requests for which some or all information requested was produced³:   1 (50%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   1

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between July 1, 2015 and December 31, 2015:   0-999⁴

Number of customer selectors targeted by National Security Letters received between July 1, 2015 and December 31, 2015:   0-999⁴

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in June, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation—including $69,137 to the Center for Constitutional Rights during the period covered by this transparency report.

Transparency Report Release Date: January 11, 2016

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans' constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of July, August, and September 2015 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   1

Number of emergency governmental requests for customer information²:   4

Number of governmental requests for which some or all information requested was produced³:   4 (80%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   4

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between January 1, 2015 and June 30, 2015:   0-999⁴

Number of customer selectors targeted by National Security Letters received between January 1, 2015 and June 30, 2015:   0-999⁴

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie's Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO opposed reauthorization of the PATRIOT Act's Section 215 before the USA Freedom Act was passed (a bill CREDO opposed). Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Poe-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which passed in June, effectively reauthorizing the PATRIOT Act without fixing the worst constitutional abuses by the NSA.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation—including $52,677 to EFF and $63,202 to the ACLU during the period covered by this transparency report.

Transparency Report Release Date: October 13, 2015

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of April, May, and June 2015 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   4

Number of emergency governmental requests for customer information²:   5

Number of governmental requests for which some or all information requested was produced³:   6 (66%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   6

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between January 1, 2015 and June 30, 2015:   0-999⁴

Number of customer selectors targeted by National Security Letters received between January 1, 2015 and June 30, 2015:   0-999⁴

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie’s Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO also opposes reauthorization of the PATRIOT Act’s Section 215 provisions which are set to sunset in June of 2015. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which would effectively reauthorize the PATRIOT Act without fixing the worst constitutional abuses by the NSA. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: July 24, 2015

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2015 governmental requests to CREDO for customer information and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other non-emergency process:   6

Number of emergency governmental requests for customer information²:   3

Number of governmental requests for which some or all information requested was produced³:   6 (66%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   6

Number of governmental requests to remove user content or accounts:   0

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between July 1, 2014 and December 31, 2014:   0-999⁴

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. CREDO has endorsed Rep. Mark Pocan and Rep. Thomas Massie’s Surveillance State Repeal Act that would accomplish this, and we are actively calling on members of Congress to co-sponsor this important act. CREDO also opposes reauthorization of the PATRIOT Act’s Section 215 provisions which are set to sunset in June of 2015. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and the Massie-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which would effectively reauthorize the PATRIOT Act without fixing the worst constitutional abuses by the NSA. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, Fight for the Future and the Electronic Frontier Foundation.

Transparency Report Release Date: April 2, 2015

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of October, November, and December 2014 governmental requests to CREDO for customer information and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process:   2

Number of emergency governmental requests for customer information²:   1

Number of governmental requests for which some or all information requested was produced³:   1 (33%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   1

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between July 1, 2014 and December 31, 2014:   0-999⁴

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, former Rep. Rush Holt's Surveillance State Repeal Act, and the Massie-Lofgren amendment to defund warrantless NSA backdoor searches. CREDO opposed Sen. Patrick Leahy's most recent Senate version of the USA Freedom Act which would effectively reauthorize the PATRIOT Act without fixing the worst constitutional abuses by the NSA. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, and the Electronic Frontier Foundation.

Transparency Report Release Date: January 12, 2015

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of July, August, and September 2014 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process:   2

Number of emergency governmental requests for customer information²:   4

Number of governmental requests for which some or all information requested was produced³:   5 (83%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   5

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between January 1, 2014 and June 30, 2014:   0-999⁴

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008, and the passage of Rep. Rush Holt’s Surveillance State Repeal Act. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO supported the Amash Amendment aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans, and opposes the current Senate version of the USA Freedom Act which would effectively reauthorize the PATRIOT Act without fixing the worst constitutional abuses by the NSA. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Demand Progress, and the Electronic Frontier Foundation.

Transparency Report Release Date: October 7, 2014

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of April, May, and June 2014 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

Number of Requests to CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process:   3

Number of emergency governmental requests for customer information²:   1

Number of governmental requests for which some or all information requested was produced³:   2 (50%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced:   0

Number of customer accounts for which customer information was produced:   3

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Newly Reportable Requests from Past Report Periods

Number of National Security Letters received between January 1, 2014 and June 30, 2014⁴:   0-999

CREDO Advocacy and Funding

CREDO supports the repeal of the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008, and the passage of Rep. Rush Holt’s Surveillance State Repeal Act. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO endorses the Senate version of the USA Freedom Act and the Amash Amendment, both aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans. CREDO also opposes the watered-down House version of the USA FREEDOM Act, and Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Electronic Frontier Foundation, and American Booksellers Foundation for Free Expression.

Transparency Report Release Date: July 24, 2014

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a quarterly transparency report detailing the number of January, February, and March 2014 governmental requests to CREDO for customer information¹ and the content of customer communications that are not subject to a legal order not to disclose.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO publicly advocates for the repeal of such statutes that fail to adequately protect the due process rights of its subscribers.

NUMBER OF REQUESTS TO CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process: 5

Number of emergency governmental requests for customer information²: 2

Number of governmental requests for which some or all information requested was produced³: 6 (86%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0

Number of customer accounts for which customer information was produced: 6

Note: Our report does not include information requests that include an authorization signed by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

NEWLY REPORTABLE REQUESTS FROM PAST REPORT PERIODS

Number of National Security Letters received between January 1, 2013 and December 31, 2013: 0-999⁴

CREDO ADVOCACY AND FUNDING

CREDO supports the repeal the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008, and the passage of Rep. Rush Holt’s Surveillance State Repeal Act. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO endorses the USA Freedom Act and the Amash Amendment, both aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Electronic Frontier Foundation, and American Booksellers Foundation for Free Expression.

Transparency Report Release Date: April 23, 2014

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a transparency report detailing the number of governmental requests for customer information¹ and the content of customer communications we received in 2013 that are not subject to a legal order not to disclose, and publish similar reports on a quarterly basis going forward.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO has and continues to publicly advocate for the repeal of laws such as these that infringe upon our customers’ constitutional right to due process.

NUMBER OF REQUESTS TO CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process: 15

Number of emergency governmental requests for customer information²: 1

Number of governmental requests for which some or all information requested was produced³: 14 (88%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0

Number of customer accounts for which customer information was produced: 15

Note: Our report does not include information requests consented to by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

CREDO ADVOCACY AND FUNDING

CREDO supports the repeal the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008, and the passage of Rep. Rush Holt’s Surveillance State Repeal Act. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO endorses the USA Freedom Act and the Amash Amendment, both aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Electronic Frontier Foundation, and American Booksellers Foundation for Free Expression.

Transparency Report Release Date: January 8, 2014