1. CREDO reserves the right to periodically review usage levels of its Service and Service plans ("Plans") to ensure that customers are not using a Service or a Plan in violation of this Acceptable Use Policy ("AUP") and, if such an abuse or violation is discovered, to terminate or adjust the Service or Plan as appropriate. To ensure the best possible experience for all our customers, data speeds may be slowed during times of congestion or heavy network usage for the remainder of the applicable 30-day pre-paid cycle for users that have exceeded their stated plan amounts; or subscribers who we determine (in our sole discretion) have violated Sections 2 or 3 of this AUP.
2. CREDO considers your use of a Service or Plan to be "unreasonable" or "abusive" and therefore subject to immediate termination or adjustment if, among other things, you:
3. Lawful purposes only. You may use our Service for lawful, proper, and appropriate purposes. You may not use our Service or your Device in any way that is illegal, improper, or inappropriate. A non-exhaustive list of examples of illegal, improper, or inappropriate uses of our Service includes:
4. Right of Termination. In addition to CREDO' right to terminate Service for non-payment, CREDO reserves the right to terminate the Service immediately and without advance notice if CREDO, in its sole discretion, believes that you have violated any of the above restrictions, leaving you responsible for the full month's charges to the end of the then-current 30-day Service term, including without limitation unbilled charges, all of which immediately become immediately due and payable.
5. Monitoring. We may monitor the use of our Service to ensure compliance with this AUP and the other materials that make up your Agreement with us. We may, without liability, remove or block all communications if we suspect a violation of this AUP or any other materials that make up your Agreement with us, or if we think it necessary to protect our Service, CREDO or its network supplier, and/or their respective parents, affiliates, directors, officers, agents, and employees from harm.
6. Providing information to authorities and third parties. If we believe that you have used our Service for an unlawful purpose, we may forward the relevant communication and other information, including your identity, to the appropriate authorities for investigation and prosecution. You consent to our forwarding of any such communications and information to these authorities. In addition, we may disclose your name, telephone number, credit card information, and other personal information, any communications sent or received by you, and any other information that we may have about your account, including but not limited to, types of service, length of service, MAC address(es), IP address(es), email address(es), registered 911 address, and all other account information, as follows: in response to law enforcement or other governmental agency requests; as required by law, regulation, rule, subpoena, search warrant, or court order; as necessary to identify, contact, or bring legal action against someone who may be misusing the Service; to protect CREDO's rights and property; or in emergency situations where disclosure of such information is necessary to protect CREDO customers or third parties from imminent harm.
7. No Transfer of Service. You may not resell or transfer your Service or provide a telephone service to anyone else by using your CREDO Service or features of your CREDO Service.
8. No Alterations or Tampering. If you copy or alter or have someone else copy or alter the firmware or software in any way that facilitates a compromise of your Service, you are responsible for any charges that result. You may not attempt to hack or otherwise disrupt our Service or make any use of our Service that is inconsistent with its intended purpose.
9. Theft of Service. You may not use or obtain our Service in any manner that avoids CREDO policies and procedures. You will notify us immediately in writing if you believe that your Service is being stolen, fraudulently used, or otherwise being used in an unauthorized manner. When you notify us of one of these events, you must provide your account number and a detailed description of the circumstances of the theft, fraudulent use, or unauthorized use of Service. If you fail to notify us in writing in a timely manner, we may disconnect your Service and levy additional charges on you. Until you notify us in writing, you will remain liable for all use of our Service stolen from you and all stolen, fraudulent or unauthorized use of the Service up through the date notice is received by CREDO.
1. CREDO reserves the right to periodically review usage levels of its Service and Service plans ("Plans") to ensure that customers are not using a Service or a Plan in violation of this Acceptable Use Policy ("AUP") and, if such an abuse or violation is discovered, to terminate or adjust the Service or Plan as appropriate. To ensure the best possible experience for all our customers, data speeds may be slowed during times of congestion or heavy network usage for the remainder of the applicable 30-day pre-paid cycle for users that have exceeded their stated plan amounts; or subscribers who we determine (in our sole discretion) have violated Sections 2 or 3 of this AUP.
2. CREDO considers your use of a Service or Plan to be "unreasonable" or "abusive" and therefore subject to immediate termination or adjustment if, among other things, you:
3. Lawful purposes only. You may use our Service for lawful, proper, and appropriate purposes. You may not use our Service or your Device in any way that is illegal, improper, or inappropriate. A non-exhaustive list of examples of illegal, improper, or inappropriate uses of our Service includes:
4. Right of Termination. In addition to CREDO' right to terminate Service for non-payment, CREDO reserves the right to terminate the Service immediately and without advance notice if CREDO, in its sole discretion, believes that you have violated any of the above restrictions, leaving you responsible for the full month's charges to the end of the then-current 30-day Service term, including without limitation unbilled charges, all of which immediately become immediately due and payable.
5. Monitoring. We may monitor the use of our Service to ensure compliance with this AUP and the other materials that make up your Agreement with us. We may, without liability, remove or block all communications if we suspect a violation of this AUP or any other materials that make up your Agreement with us, or if we think it necessary to protect our Service, CREDO or its network supplier, and/or their respective parents, affiliates, directors, officers, agents, and employees from harm.
6. Providing information to authorities and third parties. If we believe that you have used our Service for an unlawful purpose, we may forward the relevant communication and other information, including your identity, to the appropriate authorities for investigation and prosecution. You consent to our forwarding of any such communications and information to these authorities. In addition, we may disclose your name, telephone number, credit card information, and other personal information, any communications sent or received by you, and any other information that we may have about your account, including but not limited to, types of service, length of service, MAC address(es), IP address(es), email address(es), registered 911 address, and all other account information, as follows: in response to law enforcement or other governmental agency requests; as required by law, regulation, rule, subpoena, search warrant, or court order; as necessary to identify, contact, or bring legal action against someone who may be misusing the Service; to protect CREDO's rights and property; or in emergency situations where disclosure of such information is necessary to protect CREDO customers or third parties from imminent harm.
7. No Transfer of Service. You may not resell or transfer your Service or provide a telephone service to anyone else by using your CREDO Service or features of your CREDO Service.
8. No Alterations or Tampering. If you copy or alter or have someone else copy or alter the firmware or software in any way that facilitates a compromise of your Service, you are responsible for any charges that result. You may not attempt to hack or otherwise disrupt our Service or make any use of our Service that is inconsistent with its intended purpose.
9. Theft of Service. You may not use or obtain our Service in any manner that avoids CREDO policies and procedures. You will notify us immediately in writing if you believe that your Service is being stolen, fraudulently used, or otherwise being used in an unauthorized manner. When you notify us of one of these events, you must provide your account number and a detailed description of the circumstances of the theft, fraudulent use, or unauthorized use of Service. If you fail to notify us in writing in a timely manner, we may disconnect your Service and levy additional charges on you. Until you notify us in writing, you will remain liable for all use of our Service stolen from you and all stolen, fraudulent or unauthorized use of the Service up through the date notice is received by CREDO.