SAMSUNG CONQUER 4G TIPS

Support Home
New Members
Account Information
Phones & Services
Billing & Usage
Entertainment & Apps
Contact Us

Thinking about CREDO Mobile? learn more

Member Services

Sign in to:

view and pay your bill
check minutes & usage
change your calling plan
check out special offers
enroll in paperless billing
take political action

new user? set up account

select your phone:

Samsung Conquer™ 4G

Get to Know 4G

expand all collapse all

What is 4G?

4G is an evolution in mobile network technology—and it's all about fast data speeds. CREDO uses Sprint's nationwide 4G network. This cutting-edge network was built from the ground up to deliver broadband-like speeds that are up to 10 times faster than 3G.* You can email and surf the web faster, download music and movies in no time, enjoy YouTube videos in higher resolution, and so much more.

4G coverage

We have 4G coverage in over 70 markets around the country. To see if 4G is available in your area, check the 4G box at the top of our coverage map.

No 4G in your area? No problem. Sprint also has a vast (and fast) 3G network throughout the United States. If you have 4G turned on, your phone will automatically switch to the appropriate network when 4G isn't available.

Turn 4G on and off

You'll need to turn 4G on to connect to the 4G network. When you're connected, 4G icon appears on the status bar and displays the approximate signal strength. When 4G is turned on but you're not connected, you'll see 4G off icon in the left corner of the status bar.

Please note: While 4G delivers incredible speeds, it can have an impact on your battery life—especially when you're in areas that have no or weak 4G signal as your phone will continuously scan for the 4G network. To maximize battery life, we recommend turning off 4G when you're not using it.

The quickest way to turn 4G on and off is to add a 4G settings shortcut to your home screen. If you installed the CREDO ID pack on your phone, you'll already have this shortcut in the top left corner of your main home screen. Otherwise, you can add the shortcut:

Press and hold an empty spot on the home screen or press > > Add . The Add to Home screen menu will appear.
Tap Shortcuts > Settings > 4G settings.
A 4G settings icon will appear on your home screen. When you want to turn 4G on or off simply tap the icon and check or uncheck the 4G check box.

You can also turn 4G on and off in Settings:

Press > > Settings > Wireless & networks.
Tap 4G settings then tap the 4G check box. Your phone will scan for the 4G network and automatically connect to it when available.

Video instructions: Adding the 4G widget

Performance

Many factors can affect the speed and reliability of wireless networks. Your location, whether you're in a building or on the street, and the network capacity can all impact performance. Our 4G network lets you enjoy a fast data connection, however, like all networks, it can be affected by these factors and performance may vary.

Voice and data

The 4G network is used for data only. Voice coverage will continue to be carried through other channels, which means you can use voice and data at the same time while connected to the 4G network.

Please note: If you're not connected to the 4G network, you won't be able to use voice and data service simultaneously.

*Based on download speed comparison of Sprint 3G avg. speeds (600 kbps–1.4 mbps) vs. Sprint 4G avg. speeds (3–6 mbps). Actual speeds may vary.