LG OPTIMUS S™ SET UP

 

Member Services

Sign in to:
  • view and pay your bill
  • check usage
  • change your plan
  • check out special offers
  • enroll in paperless billing
  • take political action
Sign In to Member Services

New user? Set up account.

get user guide

Need help getting started? Check out our quick start guide.

Completing activation on your new
LG Optimus S™

Please follow these additional steps to start using your new phone.

A Note Before You Begin

During your activation process, your screen may go dark to save energy. Simply press the power button to turn your display back on. Then slide the green lock icon from left to right to unlock your device.

1.
If your screen is dark, press the power button and slide the screen lock icon to the right. You may see one of two messages: "Please wait while we set up your device services…" or "The profile update could not be completed. Please try again later." Tap OK if applicable and go to the next step.


2.
Turn off your LG Optimus S™ by holding down the power button and tapping Power off on the Phone options screen. After it's turned off, turn your phone back on by pressing the power button once more.
3.
Once your phone has restarted, unlock your screen. To continue, click the screenshot below that matches what you see on your phone.

Install Your ID Pack, Version One

The CREDO ID pack will set up your phone for use with CREDO Mobile. Once your ID pack is loaded, you can further customize it with additional apps and content. For more on what's in the CREDO ID pack, click here.

1.
Tap Install an ID.

Note: If you see a "Network unavailable" message, your phone may need a little more time to connect. Wait half a minute and tap Retry until you're able to proceed.
Tap Install an ID.
2.
Tap Install on the CREDO ID screen.
Tap Install on the CREDO ID screen.
3.
Tap Agree to accept the Terms & Conditions.
Terms and Conditions
4.
The download will begin when you see the following screen. Press the Back button (back icon) to view the progress of the download. Do not tap Continue. (If you accidentally tap Continue, just tap the ID icon (ID pack Icon) on your home screen. Then tap Get New > Credo > and go to the next step below.)
downloading...
5.
The download progress is indicated by the status bar. Once the download has completed, tap Complete install.
downloading...
6.
The CREDO ID pack will download and self-install. This may take a few minutes.

When the pack has been downloaded, you will be taken to your phone's home screen.
The CREDO ID will download and self-install.
7.
Now, let's test your web browser. Press android home icon > android program icon > Browser.

If the following page loads, your data is working. If you don't see this screen, please call 800-411-0848 and a tech support representative will be happy to help you.
The CREDO ID will download and self-install.
8.

You'll see a Sprint homepage. Since this page doesn't work for CREDO customers, let's update your homepage:

  1. From within the browser, press android menu icon to open the browser menu.
  2. Tap More > Settings > Set home page.
  3. Delete the current address and enter www.credoaction.com to get involved in our activism campaigns. (Or use another favorite website.)
  4. Tap OK to complete the process.

There are other great ways to customize your phone, so check out our support pages for more help topics and tutorials.

Install Your ID Pack, Version Two

Now we'll test your data connection and show you how to install the CREDO ID pack, which gives you a jumpstart on customizing your phone—with a progressive spin. With one simple download, you get popular apps like Facebook and Huffington Post, bookmarks, a CREDO Action widget, CREDO wallpapers, and a CREDO Tips app with phone tips.

1.
Let's test your web browser. Press android home icon > android program icon > Browser.

If the following page loads, your data is working. If you don't see this screen, please call 800-411-0848 and a tech support representative will be happy to help you.
The CREDO ID will download and self-install.
2.

You'll see a Sprint homepage. Since this page doesn't work for CREDO customers, let's update your homepage:

  1. From within the browser, press android menu icon to open the browser menu.
  2. Tap More > Settings > Set home page.
  3. Delete the current address and enter www.credoaction.com to get involved in our activism campaigns. (Or use another favorite website.)
  4. Tap OK to complete the process.
3.
To customize your phone with the CREDO ID pack, tap android home icon then ID icon at the bottom of your screen.
option two
4.
Tap Continue on the Welcome to Sprint ID screen. Tap Get New then CREDO ID.
one

two

three
5.
Tap Install. Read through the Terms & Conditions and tap Agree when you're ready.
Sprint ID install

Sprint ID install
6.
Tap Continue.

The installation may take a few minutes. When it's done installing, you'll be taken to the home screen.

There are other great ways to customize your phone, so check out our support pages for more help topics and tutorials.
Sprint ID install