Member Services

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select your device:

BlackBerry Style

BlackBerry Style 9670

Activation & Setup

Activate your phone

We know it's tempting, but please don't turn on your phone or insert the battery until prompted to during the activation process. We want to ensure that your activation goes as smoothly as possible.

You can activate your phone using our easy self-activation instructions. It shouldn't take more than 10 minutes.

Prefer to call us to activate? Please use another phone to call our customer service team at 800-411-0848. If you're transferring the number from your current phone to your new phone, please don't use either phone when you call us.

This call can take up to 30 minutes. If you'd like help setting up email on your phone, have your user name and password handy.

Connecting to the Wi-Fi and Wireless Network

Your BlackBerry device lets you connect to an available Wi-Fi® network to check your e-mail and browse the web at the fastest possible speed.

  1. From the home screen, double-press the BlackBerry button ().
  2. Select Manage Connections.
  3. Select Wi-Fi (the check box to the right of Wi-Fi should be marked to signal that it's on).
  4. Select Set up Wi-Fi Network.
  5. Available Wi-Fi connections will be listed. Select the one you want to connect to.
  6. You may need to enter a password to connect to an access point. Enter it and select Connect.


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