CONTACT US

 

Member Services

Sign in to:
  • view and pay your bill
  • check usage
  • change your plan
  • check out special offers
  • enroll in paperless billing
  • take political action
Sign In to Member Services

New user? Set up account.

Email Customer Service

Fill out our easy online form and a customer care agent will get back to you as soon as possible.

Mobile members: for faster service, submit your question in Member Services. Just sign in and click Contact Us in the upper right corner.




 

Tip:

You can change your voice, text or data plan at any time through CREDO's online Member Services.

Tip:

Interested in CREDO Long Distance? Check out more information here.

Tip:

Questions about your bill? You might find the answer on our Billing and Usage online support page.

Tip:

Many phone problems can be easily solved by "power cycling" your phone—turning it off then back on. (Blackberry user? Take the battery out.) If that doesn't help, please let us know that you already power cycled when describing the issue.

Get phone-specific support here.

Tip:

Check out this year's causes or vote on how to allocate CREDO donations.

Tip:

Check your balance, pay your bill, and change your plan at any time through CREDO's online Member Services.

Tip:

Take a stand with CREDO Action.

Tip:

You can keep your current mobile phone number when you switch to CREDO Mobile. We can even transfer your current landline number to your new mobile account. For assistance, please call customer service at 800-555-7774.

Tip:

You can search CREDO's coverage map here. All new CREDO Mobile plans include domestic roaming at no extra charge.

Tip:

Shop all CREDO plans here.

Tip:

View all of CREDO's phones here. Interested in accessories? They're all here.

Tip:

Take a stand with CREDO Action.

call us

SALES

Personal Accounts:
877-762-7336

Business Accounts:
800-791-2015

mon – fri, 7 a.m. – 7 p.m. PT
sat – sun, 7 a.m. – 5 p.m. PT

CUSTOMER SERVICE

800-411-0848

mon – fri, 5:30 a.m. – 7:30 p.m. PT
sat – sun, 7 a.m. – 5 p.m. PT

make a payment

CREDO Mobile
PO Box 7015
San Francisco, CA 94120-7015


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Personal Accounts