Member Services

Sign in to:
  • view and pay your bill
  • check usage
  • change your plan
  • check out special offers
  • enroll in paperless billing
  • take political action
Sign In to Member Services

New user? Set up account.

Email Customer Service

Fill out our easy online form and a customer care agent will get back to you as soon as possible.

Mobile members: for faster service, submit your question in Member Services. Just sign in and click Contact Us in the upper right corner.



You can change your voice, text or data plan at any time through CREDO's online Member Services.


Interested in CREDO Long Distance? Check out more information here.


Questions about your bill? You might find the answer on our Billing and Usage online support page.


Many phone problems can be easily solved by "power cycling" your phone—turning it off then back on. (Blackberry user? Take the battery out.) If that doesn't help, please let us know that you already power cycled when describing the issue.

Get phone-specific support here.


Check out this year's causes or vote on how to allocate CREDO donations.


Check your balance, pay your bill, and change your plan at any time through CREDO's online Member Services.


Take a stand with CREDO Action.


You can keep your current mobile phone number when you switch to CREDO Mobile. We can even transfer your current landline number to your new mobile account. For assistance, please call customer service at 800-555-7774.


You can search CREDO's coverage map here. All new CREDO Mobile plans include domestic roaming at no extra charge.


Shop all CREDO plans here.


View all of CREDO's phones here. Interested in accessories? They're all here.


Take a stand with CREDO Action.

Text us

It's easy to get your account information sent right to your device. Just text one of the keywords below to shortcode 27336 and we'll text you right back with the answer.

Check your balance Text keyword BAL to 27336

Check your usage (minutes and data) Text keyword USAGE to 27336

Retrieve your account number Text keyword ACCOUNT to 27336

Pay your bill Text keyword PAY to 27336

Vote for donations Text keyword VOTE to 27336

Call us



mon - fri, 7 a.m. - 7 p.m. PT
sat, 7 a.m. - 5 p.m. PT



mon - fri, 5:30 a.m. - 7:30 p.m. PT
sat - sun, 7 a.m. - 5 p.m. PT

Make a payment

CREDO Mobile
PO Box 7015
San Francisco, CA 94120-7015

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