CREDO TRANSPARENCY REPORT - 2013

CREDO has a long history of defending civil liberties and fighting against abuses of power that threaten Americans’ constitutional rights to privacy. We are working for full repeal of the USA PATRIOT Act and FISA Amendments Act. Until such time as full repeal can be achieved, as well as afterward, we strongly believe there should be as much transparency as possible regarding government surveillance, and that our customers have the right to know when governmental entities request access to their information or communications. Accordingly, we are today publishing a transparency report detailing the number of governmental requests for customer information1 and the content of customer communications we received in 2013 that are not subject to a legal order not to disclose, and publish similar reports on a quarterly basis going forward.

It is our policy to notify our customers, whenever allowed by law, of the existence of a governmental request for their information. It is important to note that it may not be possible for CREDO or any telecom carrier to release to the public a full transparency report, as the USA PATRIOT Act and other statutes give law enforcement the ability to prevent companies from disclosing whether or not they have received certain orders, such as National Security Letters (NSLs) and Section 215 orders seeking customer information. CREDO has and continues to publicly advocate for the repeal of laws such as these that infringe upon our customers’ constitutional right to due process.

NUMBER OF REQUESTS TO CREDO

Number of governmental requests for customer information pursuant to subpoena, summons, court order, or other process: 15

Number of emergency governmental requests for customer information2: 1

Number of governmental requests for which some or all information requested was produced3: 14 (88%)

Number of governmental requests for which customer communication content information requested (including wiretap requests) was produced: 0

Number of customer accounts for which customer information was produced: 15

Note: Our report does not include information requests consented to by the customer (e.g., to trace a lost or stolen phone) or civil requests.

ORIGIN, LOCATION, AND TYPE OF REQUEST

CREDO provides US-based telecom services.

Type of Request Requesting Agency Was some or all of requested customer information provided? Customer State

Administrative Subpoena

DOJ/DEA

Yes

IL

Administrative Subpoena

County District Attorney

Yes

MA

Administrative Subpoena

DOJ/DEA

Yes

CA

Emergency Request

City Police Department

Yes

NY

Summons to Produce Records

Homeland Security/Police Department

Yes

CA

Subpoena Duces Tecum

Construction Contractors Board

Yes

OR

Prosecuting Attorney's Subpoena

County Attorney/City Police Dept.

Yes

IA

Grand Jury Subpoena

DOJ

Yes

MA

Administrative Subpoena

Police Department

Yes

NV

Summons to Produce Records

State's Attorney

No

MD

Subpoena

County Circuit Court

Yes

AL

Subpoena Duces Tecum

County Sheriff's Office

Yes

FL

Subpoena

DOJ/DEA

Yes

FL

Subpoena

DOJ/FBI

No

CA

Subpoena

DOJ/FBI

Yes

CA

Administrative Subpoena

DOJ/DEA

Yes

NY

CREDO ADVOCACY AND FUNDING

CREDO supports the repeal the USA PATRIOT Act of 2001 and the FISA Amendments Act of 2008, and the passage of Rep. Rush Holt’s Surveillance State Repeal Act. Until full repeal can be achieved, CREDO has worked specifically to reform the worst abuses of both acts. This includes fighting to roll back the National Security Letter (NSL) provisions of the USA PATRIOT Act, and fighting to make FISA Court opinions public so that the American people know how the secret FISA court is interpreting the law. CREDO endorses the USA Freedom Act and the Amash Amendment, both aimed at halting the indiscriminate dragnet sweeping up the phone records of Americans. CREDO also opposes Senator Feinstein’s FISA Improvements Act which would codify the NSA’s unconstitutional program of surveillance by bulk collection.

In addition to our civil rights activism, we also are a committed funder of civil liberties groups, including the American Civil Liberties Union, Center for Constitutional Rights, Electronic Frontier Foundation, and American Booksellers Foundation for Free Expression.

Transparency Report Release Date: January 8, 2014

1 Customer information refers to non-content information such a customer’s name, address, bill information, or handset or account information. Regarding the content of customer communications, CREDO does not receive or store the content of customer communications. This report includes only CREDO’s requests and does not include requests that may have been directed to another carrier.

2 CREDO evaluates emergency requests to ensure they satisfy the requirements of 18 USC § 2702(c)(4) and/or (b)(8).

3 Includes requests for which CREDO had no responsive information.