select your phone:
BlackBerry Tour 9630
Activation & Setup
Call us to Activate
When you receive your new BlackBerry® Tour™ 9630 smartphone from CREDO Mobile, please wait to install the battery or turn on the phone, and use another phone to call our friendly customer service team at 800.411.0848. We’ll help set up your personal e-mail and activate your SIM card so that it will be ready to use during international travel.
Your BlackBerry Tour smartphone will be shipped with a SIM card. The SIM card stores data and must be installed into the back of your phone, under the battery. One of our friendly customer care representatives can prepare your phone for international travel and help activate and install your SIM card.
Note:once your SIM card is activated, it will be synced with the phone number assigned to your handset. Your SIM card cannot be used with any other phone number or handset.
Connecting to the wireless network
- On the main menu of your BlackBerry smartphone, click on the Manage Connections icon (an antennae).
- Highlight Turn All Connections On and press the trackball. This may take several minutes.
- Scroll to Mobile Network Options.
- Check to make sure Data Services is set to On.
- Set aside phone as provisioning will take several minutes. Provisioning will initiate download of all the latest network information your phone needs to run correctly. After your phone is provisioned, you may proceed with setup.
- Click on the Setup Wizard on your phone’s main menu.
- The Setup Wizard will walk you through setting up your phone and provides a brief tutorial of key features.
- Simply follow the steps displayed on your phone. You may go back and use the Setup Wizard again at any time.